Making a Cottage Reservation, F.A.Q.
What is the best way to make a reservation?
You can either book your stay at Fish Tales Cottage online or call us directly at (250)888-4867. Our online booking system is secure, SSL-protected and accepts major credit card payments in all currencies. You can also pay with Pay Pal. Your first payment (50% of total cost) is due 14 days days before arrival. The remaining balance is due 2 days before check-in. We will e-mail you a notice when your payments are due.
Do I need to stay a minimum nights?
On our website we require a 2 night minimum. Although we may allow a 1 night stay at last minute notice by contacting us with the form below or e-mail Denise; email@example.com
What taxes and fees will I be charged?
Provincial Sales Tax of 8% applies to sales of short-term accommodation provided in BC and Goods and Service Tax of 5% tax on the supply of goods and services that are purchased in Canada. The total of these taxes show as “Sales Tax = PST + GST” when you make a reservation.
We charge $100 for a one-time cleaning fee. Our cottage is professional cleaned by Port Renfrew Cleaning Ltd.
How will I receive my confirmation and arrival instructions?
All confirmation and arrival instructions will be sent via e-mail. You will receive a reservation confirmation via e-mail within minutes of making your reservation. 2 days before your arrival you'll receive another e-mail with cottage access and other information. If you have not receive these e-mails, please contact Denise at (250) 888-4867 or via e-mail at firstname.lastname@example.org.
What is the Cancellation and Refund Policy?
100% of paid prepayments refundable when canceled 2 days before arrival or earlier. 0% refundable if cancelled after.
Is a damage deposit required?
We do not charge a damage deposit. Accidents happen and when they do please let us know so we can prepare for the next guests arrival.
Can I bring my pet?
Yes, our property is pet-friendly. No additional fees for pets. We ask that pets don't get on any of the furniture and when you're outdoors with your pet we ask that they be on a leash.
Do you have Covid-19 cleaning protocols implemented?
The cottage is professionally cleaned by Port Renfrew Cleaning Ltd. They have implemented Covid-19 cleaning protocols/practices to assure the safety of staff and quests. >Learn More
What if I need to change my dates?
We're happy to modify your booking if the dates you want are available.
For other guestions?
Please do contact me on the form below or an e-mail. I'll reply to you as quickly as I can.